Refund Policy
Last Updated: August 17, 2026
At BE Email Marketing, we provide professional digital marketing services that involve dedicated time, strategy, planning, creative work, and ongoing management.
Service Fees
Because our services are customized and work begins based on the agreed scope of work, service fees are generally non-refundable once services have been started or work has been performed, unless otherwise agreed in writing.
This may include fees for email marketing management, campaign strategy, copywriting, design, Klaviyo management, automation, SMS marketing, deliverability work, reporting, and consulting.
Recurring Services
For recurring monthly services, clients may cancel future services in accordance with our Cancellation Policy. Cancellation does not automatically entitle a client to a refund for services already performed or for the current billing period.
Refund Requests
If you believe you were incorrectly charged or there is an issue with a payment, please contact us promptly with details of the issue. We will review the request and determine whether a refund or credit is appropriate.
Third-Party Costs
BE Email Marketing is not responsible for fees charged by third-party platforms or software providers. Any refunds involving third-party services are subject to the applicable provider’s refund policy.
Contact
For questions regarding this Refund Policy, please contact BE Email Marketing through the contact information provided on our website.